Frequently Asked Questions About Auto Transport & Car Shipping

Your Complete Guide to Stress-Free Vehicle Shipping Nationwide

Shipping your car doesn’t have to be complicated. At Northaxis Freight LLC, we make nationwide auto transport simple, safe, and affordable — whether you’re moving across the country, relocating for work, shipping a car you bought online, or coordinating fleet deliveries. Below, you’ll find answers to the most common car shipping questions, from pricing and timing to insurance coverage and specialty services. Our goal is to help you understand the process so you can ship with confidence and get your vehicle where it needs to go — fast and hassle-free.

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FAQ

Everything You Need to Know About Auto Transport with Northaxis Freight LLC

  • What does Northaxis Freight LLC do?
    We specialize in nationwide auto transport, moving cars, trucks, SUVs, and specialty vehicles door-to-door anywhere in the U.S. Whether you’re relocating, buying at auction, shipping a classic car, or coordinating fleet logistics, we connect you with licen...
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  • What types of vehicles do you ship?
    We move sedans, SUVs, pickup trucks, vans, motorcycles, boats, RVs, and even heavy equipment. Whether it’s a daily driver, collectible, or oversized load, we arrange the right equipment—open carrier, enclosed trailer, or flatbed—for your exact needs.
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  • Do you ship nationwide?
    Yes. We provide coast-to-coast auto transport including Alaska (via port) and major military base relocations. We handle popular routes like New York to Florida, California to Texas, and cross-country military PCS moves.
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  • Do you handle local and regional moves?
    Absolutely. We ship vehicles both short-distance (within the same state or region) and nationwide. Local moves often have quicker pickup windows and competitive pricing.
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  • How much does it cost to ship a car?
    Prices vary based on distance, vehicle type, transport method (open vs. enclosed), and season. As a rule, shorter moves can start around $400–$600, while cross-country moves typically range from $900–$1,500 for standard vehicles. Get an instant quote in 60...
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  • Why do auto transport prices change?
    Car shipping rates fluctuate due to fuel prices, driver availability, route popularity, and seasonal demand (e.g., snowbird season, summer moves). We monitor the load boards daily to give you real-time, competitive pricing without lowball tactics or hidden...
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  • Can I get a guaranteed price?
    Yes. We provide locked-in quotes with zero hidden charges—what you see is what you pay. Our price includes insurance, carrier vetting, and door-to-door service.
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  • Is a deposit required to book?
    Most shipments require a small booking fee to secure your carrier. The remaining balance is paid upon delivery, typically via cash, certified funds, or Zelle.
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  • How long does it take to ship a car?
    Most domestic routes take 3–7 days after pickup, depending on distance and route popularity. Cross-country (coast-to-coast) shipments average 7–10 days. Expedited options are available if you need pickup within 24–48 hours.
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  • How far in advance should I book?
    We recommend booking 1–2 weeks ahead for the best rates and carrier availability. For urgent relocations, we can often arrange same-day or next-day pickup.
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  • Can I schedule a specific pickup or delivery date?
    We do our best to accommodate exact dates, but auto transport works on estimated windows due to traffic, weather, and other freight on the route. Expedited service can narrow the window.
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  • What is the difference between open and enclosed transport?
    Open transport is the most common and cost-effective option, using open carriers similar to dealership deliveries. Enclosed transport protects vehicles from weather, debris, and road hazards—ideal for luxury, exotic, or classic cars.
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  • Do you offer door-to-door delivery?
    Yes. We pick up and deliver as close to your specified addresses as possible. If access is restricted (narrow streets, low bridges), we arrange a nearby meeting spot.
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  • Can I ship personal items in my car?
    Many carriers allow up to 100 lbs of personal belongings in the trunk. For safety and insurance reasons, we recommend limiting valuables and disclosing extra weight during booking.
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  • Is my vehicle insured during transport?
    Yes. Every carrier we use is fully licensed and insured per federal law, typically covering $100,000–$250,000 per vehicle. We verify insurance certificates and DOT compliance before assigning any carrier.
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  • How do I know I won’t get scammed?
    We never use bait-and-switch pricing or unvetted drivers. Northaxis Freight LLC operates under strict FMCSA guidelines, ensuring safety and transparency. You’ll receive carrier details, insurance information, and real-time updates on your shipment to keep ...
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  • Do you ship to and from military bases?
    Absolutely. We specialize in PCS auto transport for active-duty service members and families. We work around base access requirements and coordinate timelines with military relocations.
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  • Do you handle dealer and auction transports?
    Yes. We work with dealerships, auto auctions, and fleet managers to arrange single or multi-vehicle deliveries, including same-day dispatch and volume discounts.
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  • Do you move boats, RVs, or heavy equipment?
    Yes, we arrange specialized trailers and secure the necessary permits for oversized loads. This includes transporting construction equipment, farm machinery, and boats on trailers with the utmost care and professionalism.
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  • How do I book a shipment with Northaxis Freight?
    Booking a shipment with Northaxis Freight is simple. You can request a free quote online or give us a call. Once we confirm the details, we'll secure a vetted carrier and send you a dispatch confirmation. Pickup and delivery are coordinated directly with y...
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  • What should I do to prepare my car for shipping??
    To prepare your car for shipping with Northaxis Freight LLC, clean your vehicle thoroughly to facilitate inspection. Remove all personal items to avoid loss or damage during transit. Note any pre-existing damage and take photos as documentation. Ensure you...
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  • Do I need to be present for pickup and delivery?
    Yes, you need to be present for pickup and delivery, or you can authorize someone else to be there on your behalf. We conduct a thorough inspection at both pickup and delivery, which requires a signature to ensure everything is documented accurately.
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  • Can Northaxis Freight handle business-to-business auto shipping?
    Yes. We manage fleet logistics for dealerships, rental agencies, auctions, corporate relocations, and leasing companies, including multi-vehicle moves and recurring contracts.
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  • What payment methods do you accept?
    We accept major credit cards, debit cards, Zelle, certified checks, and cash on delivery. Business clients can request net terms.
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  • Are there any hidden fees?
    Never. Our quotes include everything—insurance, fuel, and carrier fees. No last-minute surprises or inflated delivery charges.
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  • What if there’s a delay or issue during transport?
    Our dispatch team proactively communicates about delays caused by weather, traffic, or other factors and works swiftly to resolve any issues that arise. While claims are rare, they are handled directly through the carrier’s insurance with our full support ...
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  • Is Northaxis Freight LLC fully licensed?
    Yes. Northaxis Freight LLC is fully licensed by the Federal Motor Carrier Safety Administration (FMCSA) and operates as a licensed freight broker
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  • Is Northaxis Freight LLC registered as a business?
    Yes. Northaxis Freight LLC is registered as a legal business entity and is in good standing with the appropriate state authorities.
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  • How long does it take to have my vehicle picked up?
    Typically, we secure a carrier within 2–3 days of your requested pickup date. Expedited service is available for same-day or next-day pickups (additional fees may apply).
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  • How do I make payment?
    A deposit is paid by debit or credit card once your shipment is assigned to a carrier.The balance is paid directly to the driver upon delivery (or pickup, if preferred) via cash, cashier’s check, or Zelle.
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  • What payment methods are accepted?
    We accept all major credit/debit cards for deposits. Drivers generally accept cash, cashier’s checks, or Zelle for the remaining balance.
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  • Will you ship my car if it’s inoperable?
    Yes. Non-running vehicles can be shipped for an additional fee. The vehicle must roll, steer, and have inflated tires.
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  • What if my location is inaccessible to the truck?
    Auto transport trucks are typically 75 feet long and cannot always access residential streets due to narrow roads, low bridges, or local ordinances. If direct access isn’t possible, we’ll arrange a nearby meeting point (e.g., parking lot or major intersect...
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  • How much gas should I leave in the tank?
    We recommend ¼ to ½ tank of fuel — enough for loading/unloading but not excessive weight.
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  • What is door-to-door auto transport?
    Door-to-door transport means the driver picks up and delivers as close to your locations as legally and safely possible. When restricted, we coordinate a nearby safe spot for loading/unloading.
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  • How far in advance can I reserve vehicle shipping?
    We accept reservations up to six months in advance.
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  • What is the difference between open and enclosed transport?
    Open Transport: Standard, cost-effective method; vehicles are exposed to weather and road debris (most common).Enclosed Transport: Premium option; protects high-value, luxury, or classic vehicles during transit.
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