Northaxis Freight LLC (“Northaxis Freight,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you request a vehicle transport quote, use our website, or communicate with us via SMS, email, or phone.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Name, email address, phone number, and physical addresses (pickup/delivery locations).
- Vehicle Information: Vehicle make, model, year, and transport details.
- Communications: Records of SMS messages, emails, and phone calls related to your quote or shipment.
- Website Usage Data: IP address, browser type, and interactions with our website (e.g., quote form submissions).
2. How We Use Your Information
We use your information to:
- Provide vehicle shipping quotes and related services.
- Communicate with you regarding your quote, booking, and shipment updates.
- Send service-related SMS or email messages (with your consent).
- Improve our website, customer service, and marketing.
- Comply with legal and regulatory requirements.
3. SMS Communication & Consent
By submitting your phone number via our website, Facebook forms, or other lead sources, you agree to receive SMS messages from Northaxis Freight regarding your requested services.
- Frequency: Varies based on your request (e.g., quote follow-ups, booking confirmations, status updates).
- Opt-Out: You may reply STOP at any time to unsubscribe from SMS messages.
- Message Rates: Standard carrier rates may apply.
4. How We Share Your Information
We do not sell your personal information. We may share your data only with:
- Carriers, dispatchers, and partners necessary to fulfill your shipment.
- Service providers who assist with website hosting, analytics, or customer support.
- Legal or regulatory authorities if required by law.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You may request to:
- Access or update your personal information.
- Opt out of SMS or email communications.
- Delete your personal information, subject to applicable laws.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:Northaxis Freight LLC Email: ted@northaxisfreight.com
